Vouch Club Vendor Terms and Conditions
Effective Date: [10/01/2024]
Welcome to Vouch Club! By registering and listing your services on the Vouch Club platform, you (the “Vendor”) agree to the following terms and conditions. These terms govern your use of the platform and the rights and responsibilities related to your participation.
1. Agreement to Reviews and Ratings
As a Vendor on Vouch Club, you acknowledge and agree that:
•User Reviews: Users of the platform may leave reviews and ratings regarding the services and products you provide.
•Public Display: These reviews and ratings will be publicly displayed on your vendor profile, and Vouch Club has the right to moderate, display, or remove any reviews in accordance with our guidelines.
•No Interference: Vendors may not interfere with the review process, including incentivizing, coercing, or manipulating users to leave specific reviews or ratings.
•Review Authenticity: Vouch Club reserves the right to verify the authenticity of reviews and take appropriate action in cases of fraudulent or misleading reviews, but it is under no obligation to do so.
2. Limitation of Liability
Vouch Club acts as an intermediary platform connecting users with vendors. As such:
•No Liability for Reviews: Vouch Club is not responsible or liable for any reviews, feedback, or ratings posted by users on the platform. These reviews reflect the opinions of individual users and not of Vouch Club.
•Platform Use: Vouch Club provides the platform “as is” and does not guarantee any specific outcomes from being listed on the platform, including business growth, user interactions, or review ratings.
•Legal Disputes: Vendors agree to hold Vouch Club harmless from any legal disputes, claims, or liabilities arising from user reviews or any business conducted with users. Any legal claims between the vendor and users must be resolved between those parties.
3. Vendor Responsibilities
By listing on Vouch Club, you agree to the following responsibilities:
•Accurate Information: You will provide and maintain accurate, up-to-date information about your services and products.
•Compliance with Laws: You agree to comply with all applicable laws and regulations related to your business, including those governing marketing, consumer rights, and data protection.
•Dispute Resolution: In the event of disputes arising from a user’s interaction with your services, you agree to resolve such issues directly with the user. Vouch Club will not mediate or intervene in vendor-user disputes unless necessary to enforce the platform’s terms.
4. Removal of Vendor Listing
Vouch Club reserves the right to suspend or remove a vendor’s listing at any time, including but not limited to:
•Violations of Terms: If a vendor violates any of the terms stated herein, including but not limited to manipulation of reviews or non-compliance with laws.
•User Complaints: In cases where user complaints or reviews consistently reflect poor service or misconduct.
5. Modifications to the Terms
Vouch Club reserves the right to update or modify these terms at any time. Vendors will be notified of significant changes, and continued use of the platform constitutes acceptance of any updated terms.
6. Governing Law
These terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these terms or the vendor’s use of Vouch Club will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
By listing your services on Vouch Club, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.